AI Powered Incident Management
SIGQ RelOps is an integrated AI platform that supports incident management in real-world operations. It collects and organizes unstructured data scattered across Slack, Notion, Datadog, and more, enabling real-time situational awareness. From initial response to post-mortem, as well as legal and audit processes, it provides end-to-end decision support.
By semantically connecting alerts, conversations, runbooks, and metrics, AI accurately understands the situation. Through labeling and timeline generation, it eliminates reliance on individuals and ensures standardized response quality.
Turn chaos into clarity with AI
SIGQ RelOps is an AI incident commander born in the Web/SaaS development field. From detection to recovery, internal reporting, and retrospectives, it integrates flexibly with Slack, Notion, and various Dev tools to minimize confusion within the team.
Instant engagement via Slack
One command in your company Slack. AI automatically supports stakeholder gathering, situation organization, and task allocation. It learns from conversations and leverages on-site knowledge.
Database Performance Degradation
Connection pool exhausted due to high load. Affecting payment processing and user authentication.
API Gateway Latency
Increased response times in API Gateway. Root cause appears to be memory pressure.
CDN Cache Issues
Elevated cache miss rates affecting static asset delivery. Investigating CDN configuration.
Seamless Biz/Dev information sharing
Incident progress is automatically documented in Notion. Reports for Sales, Customer Success, and management are drafted by AI, significantly reducing manual workload.
Flexible integrations with external services
Integrate with CI/CD and monitoring tools, or automate workflows with ease. Combine with in-house dashboards or BI tools for extended operations.
Move beyond legacy operations
Graduate from manual processes, spreadsheets, and ad-hoc responses. With SIGQ RelOps, teams of any size or stage can modernize operations right away.
From startups to enterprises
Whether it’s a single infrastructure owner at a SaaS startup or a global enterprise with multiple sites, adoption is smooth with templates and flexible customization.
Connect Slack, Notion, monitoring—all in one
Integrates naturally with the SaaS and Dev tools you already use. Provides visibility into incident flow and eliminates oversights.
Real-time automated actions
Slack notifications, status updates, and even drafts for public status pages are instantly generated by AI.
Stress-free stakeholder involvement
Just invite stakeholders on Slack. AI automatically builds a clear process so both technical and non-technical members can respond smoothly.
Secure data management
Data is handled safely in a properly protected environment. You can use the service with confidence.
Clear visibility into MTTR and prevention
Track mean time to recovery, recurrence rates, and the progress of follow-up tasks all in one place.
Frequently Asked Questions
If you have any other questions, feel free to contact us.
Does it really help in the field?
Yes. In addition to providing the tool itself, we combine consulting and setup support tailored to your actual incident response operations. This ensures adoption fits your reality and prevents the common pitfall of ‘we introduced it but couldn’t use it effectively.’
How is it different from regular task management or checklists?
Tasks and checklists that were previously managed manually by humans can now be automated with AI. The entire incident response flow is organized automatically, reducing the risk of missed tasks or delays.
Isn’t setup a hassle?
SIGQ provides consulting and hands-on support alongside the product. When issues arise on-site, we can provide practical, real-time assistance.
What if we can’t manage everything in-house?
SIGQ provides consulting and hands-on support alongside the product. When issues arise on-site, we can provide practical, real-time assistance.
Can we enhance AI with our own data?
While fine-tuning is not available, building a RAG (Retrieval-Augmented Generation) system that reflects your proprietary data is possible. SIGQ can design and implement this for you.
I’m worried about not knowing what the AI is doing…
Your data is handled safely in a secure environment. Sensitive information is not unnecessarily stored and is only used during processing. You can use the service with peace of mind.
Where is the company based? What about support?
This is a product developed in Tokyo, Japan.
Can small startups or solo IT admins use it?
Yes, absolutely. Even small teams can adopt and operate it without extra burden.
Does it have a dashboard feature?
We provide a simple, easy-to-use dashboard.